Code of Ethics
You've started your house cleaning business. Now what? ISSA Residential has ALL the information you need to run a successful home cleaning business.
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Code of Ethics

ISSA Residential Code of Ethics

Provide all services and products at fair, equitable and non-discriminatory charges.

 

  • Operate constantly in accordance with the best and fully accepted ethical business practices.
  • Comply with all applicable laws and federal, state and local government regulations.
  • Provide employees with professional equipment, proper training, and direction.
  • Contribute to the overall growth of the industry by being actively involved in activities that will enhance the over all perception of the residential cleaning industry.
  • Work to meet and exceed the needs and expectations of customers.
  • Provide courteous and prompt handling of all requests and complaints.
  • Strive for the continued improvement of the image and reputation of the industry by good business practices and enlightened public service in the community.

ISSA Residential Mission Statement

ISSA Residential is committed to assisting member residential cleaning service professionals in building, promoting and expanding their cleaning businesses. As THE trade association, we provide the entire industry with resources, education and a network of knowledge and experience.

Our association acts as the leading resource and referral for consumers.

What Consumers are Saying About ISSA Residential Members

  • We've had them every two weeks for over a year now . they clean the whole house. the workers are very polite. were normally not home, but they've never broken anything, so im assuming that they are careful. we like the quality and dependability. we tried another service years ago, but they stole some checks from us, so we were reluctant to try it again. but prestigious cleaning is a local Kennesaw company, and the owner is well thought of in the community, so we thought we give it another try. my wife and I both work, and weŕe not always home, so we needed someone that we could trust--that is the biggest thing. I would give them an A.

    - Marvin M - Kennesaw, GA

  • Prestigious Cleaning came out and cleaned my house. theyre very professional and thorough, and theyre very nice ladies. they brought their own cleaning supplies. what I liked most was the general professionalism of the people who came. they really looked good and professional, and they had uniforms ofn. they're hard workers--they don't fool around. I've had them now three times. I first thought of selecting them because of one of my neighbors. I would give them an A+.

    - Lisa S. - Acworth, GA

  • Prestigious Cleaning did whole-house cleaning for me. I had started out with just the initial cleaning, and then because of the quality of their service, I switched to a biweekly program. I would give them an A+.

    - Tom G. Marietta, GA

  • They cleaned up a rental home, and everything was perfect. I got my full deposit back, and I didn't have any problems with the leasing agent or anything. I didn't have to go back, and I didn't have any problems. they were on time and did a good job. I would give them an A.

    - Mary A. -Kennesaw, GA

  • This organization has been one of the biggest blessings to me as I move into the growth phase of my business.This connection means so much when you feel you're out there all alone putting out the fires.

    - Bonita Gibson, owner of Needs met Services in Hunstville, AL
    ISSA Residential Member since 2012